Thursday, October 12 – 8:00 a.m. – 11:30 a.m.
Fostering the art & science of clinical communication in everyday practice
Presented by: Cindy Adams MSW, PhD
Taking Stock in Why Communication Matters: Learn the science and strategy that informs communication essential for client adherence and compliance.
Essential Skills for Everyday Practice: Identify and practice communication skills that have a profound impact on building relationships, improving efficiency and accuracy in the consultation.
About the presenter: As a Professor in the Department of Veterinary Clinical and Diagnostic Sciences, Dr. Adams teaches in all three years of the Clinical Communication Program/Professional Skills at University of Calgary Veterinary Medicine. She works to improve communication practices in veterinary medicine and education.
Dr. Adams has developed evidence-based communication curricula and methods for teaching, learning and evaluating communication skills across North America, UK and Australia. Her co-authored book: Skills for Communicating in Veterinary Medicine will be released in 2016 and it is intended to earn widespread recognition in veterinary medical practice and education around the globe.